Shawn- 2005 Volkswagen Passat- I shopped around with over 5 different car lots.. new and used and ended up with nothing!! Everyone wanted an extreme amount down and high monthly note that I could not afford. With a credit score of 508 Cyrus worked really hard to get me into a car I love!!!! I'm very satisfied!!! I put less money down then what I expected and my car note is way cheaper!
Chrystal Razo- 2004 Saturn Vue- I am very pleased with what Hawthorne motors express did for me. They got me the car I wanted, and gave me a very good price. Customer service was very good from Sales all the way to management. I will go back again in near future to get another car from them.
Twila - 2006 Chevrolet Equinox- My experience over the last two days has been wonderful. the customer service was outstanding. after not having a car for tree months I was very frustrated. Searching for cars at dealerships was not as fun as I thought it should be. After going on Craig's List I found the car for me and my Family. The owners worked with me to get a great deal and I drove home in my 2005 Equinox. If you need a car come to this dealership. Thank You Hawthorne Motors Express!
TJ - 2006 Toyota Tundra- Hawthorne Motors Express made a difficult task, buying a reliable car, comfortable, sincere, and ultimately genuine. All of the employees were kind, helpful, and informative; there was NO false "sales-pitch" which made it easier to trust the dealership as a whole. RIght from the start I felt the family atmosphere which made it easier for me to relax and feel less stressed. After my visit to Hawthorne Motor Express I was able to leave with a vehicle that catered to ALL of my needs and wants, and the best part about it was the price was fair! I recommend this dealership to anyone and everyone looking for a comfortable experience and a great deal.
Dominic - 2004 Hyundai Santa Fe- I went HME to look at used vehicles for purchase and the option to trade in my existing car. The service was great. I was given immediate care and felt very comfortable. All my questions and concerns were answered. The owner was extremely helpful and even provided advice to price shop before purchase. It was a wonderful experience.
Scott - 1989 Chevrolet Corvette- I purchased an older sports car from Hawthorne Motors Express and I got a great deal. The family has been the most professional, courteous and helpful people I've ever met on a dealer lot. I've recommended them to my friends, and would consider purchasing from them again if I had the need.
Jen - 2003 Audi A3 Convertible- I totally lucked out!!! I took my chances with a little Mom & Pop dealer... From the moment I walked on the lot I felt at Ease with this family run business for over 30 Years!! I watched how this family (Hoss, Vicky and their 3 beautiful children) work together with such joy And fun! They treat their workers and customers Like family... Such a refreshing experience. I bought my dream car at the price I offered With ease... Three days later I called Hoss because their Was a vibration in my right front tire... He recommended I get the tire balance checked and to let him know If that fixed the problem. And it didn't... So I took the car back to Hoss and he had 3 Mechanics diagnose the problem and then We discovered the bushings on both front tires We're shot... Hoss took care of it ... He could have said "you bought as is with no warranty" I am sooo blown away at how pleasant this whole Experience has been! I'm telling everyone... If you're in the LA / So Cal Area and looking to buy a car... GO SEE HOSS!!!!! You too will totally luck out with a great car at a great price with ease and fun!!!
Aja - 2009 Acura TSX- I stumbled on this dealership by accident in the midst of a tiring car search. Coincidentally they had one of the models that I had been considering. It was very clean with low miles and still had a factory warranty! The dealership is a family run business and they made me feel very comfortable and at ease during the entire buying process. They worked with me and got me a great deal on a VERY nice car. Hawthorne Motors Express definitely gets my recommendation!
Francisco 2003 Mercedes E500- After looking at many cars at several dealers I could not find the one that called my name. All the other dealers had really beat up cars or advertised a certain car at price but when I showed up(and wasted my gas) they said that was the cash price and not the financing price(they would proceed to jack up the price up another 2grand!). With my not so good credit score, I naturally assumed I would not get approved any where anyway. Finally an ad came up for the car I was looking for at Hawthorne Motors Express so I proceeded to email them about the car. I quickly got a call from in regards to the car and after that moment, they took care of me. I applied online(fast and easy) then got a call back with an approval and a great interest rate! I quickly drove down to the dealer then fell in love with the car. Filled out the paperwork without any pressure from the staff(family owned business). Sara took care of all questions/concerns about the car and financing procedures. In less then 2 hours I was driving home in my Mercedes. Thanks a lot to Sara and the rest of the staff for a great experience and I will be sure to send all my family and friends there.
Beeta - 2008 Scion Xb- I really appreciate this family business. HONESTY !!!!! is their policy. I love the fact that my family and a few friends had suggested the dealership to me. I know I made the correct choice on my purchase. I suggest anyone that needs a good running vehicle with reasonable prices. This is the place, trust me I am very picky and will buy from them again.
Rae - 2001 Honda Odyssey- I can not say enough good about Hawthorne Motors Express. I just moved to Southern CA and didn't know anyone. I drove past and just felt I needed to stop. Vicky is amazing....made me feel that I had a right to ask any question I as. Sara then took over and we talked online through their chat. Not only did they help me find a car that my mechanic says is a homerun... I am excited to drive it. They are a family owned business that rocks! I am a customer for life.
Maria - 2007 Nissan Murano- Consider this place for your next used car. Our family spent 2 weekends looking for a car. We had rotten luck, the sales people were rude, the financial folks were uppity and frankly we were about to give up...and then we found Hawthorne Motors Express. It's a family owned business, Hoss his wife Vickie and daughter were helpful and patient with us. We financed with our own credit union (which was paperwork gallor) and Hoss was right there to help me negotiate. The credit union told me the price of our car was very reasonable and we were happy to drive away. I would gladly recommend family and friends to this dealership...we are actually coming back in March to pick up our second family car from them. Hoss said "I''ll help you look, we'll find the right car for you '.
Steve - 2007 BMW 750LI- The entire staff at HME was professional, courteous, friendly, attentive, patient, and supportive. I cannot recommend them highly enough. When I was confronted with a situation where financing was in jeopardy due to circumstances beyond all of our control, they patiently assisted the situation to a successful outcome, including helping me return my rental car, providing transportation to my credit union (29 miles away) and providing me with lunch. That was way above and beyond the level of effort I would expect from a much larger primary dealer. It is obvious to me from this level of service that they are willing to go the extra mile to help the customer. I would like to say thanks to all of my new friends at HME for helping me with the purchase of my '07 BMW 750.
Jennifer - 2003 Toyota Sequoia- We purchased a Toyota Sequoia with Hawthorne Motor Express. We couldn't be more satisfied. Purchasing a used car is not easy but this dealership made it a smooth experience from beginning to the end. Hoss, Kim, and Sara made our experience an easy one. They were very responsive and have great customer service. They really make you feel like a part of their family. This dealership is family owned and operated. No sales pressure, they went above and beyond to make sure we were completely satisfied with our purchase. We highly recommend Hawthorne Motor express and look forward to doing business with them. Hoss even filled up the huge Sequoia gas tank before we drove off of the lot! We are very happy owners!
Eddie- 2005 Toyota Matrix- Was in the market for a used vehicle When I came across H.M.E I was actually approved for a few vehicles on their lot, but the one that I choose actually encountered a problem (that was being professionally fixed and warranted at a mechanic shop) before I got their. After I expressed my situation in needing a car THAT DAY the owner suggested another vehicle, though It was slightly more expensive. Sara and Kim worked hard to get a deal from the bank, and even though I'm currently credit challenged, they were able to get me into a well kept Toyota Matrix with reasonable terms. I suggest them to anyone looking for a quality used vehicle, mainly because the staff is friendly, and are willing to get you into a car with out the pushy used car lot stigma.
Augie- 2006 Mercedes CLK 350- We would definitely return to Hawthorne Motors Express. We drove 80 miles to look at a car my wife liked. We had already looked at several CLK350s around SoCal and researched them on Consumer Reports web site. We feel we got a very fair deal and they're going to come and get our trade in. The whole process went very smooth and the staff was very helpful. I bought my first car from a car dealer over 30 years ago and have never looked forward to shopping for a car ever since. So I can say Hawthorne Motors Express is not your typical used car dealer. If you're a single women you'll be comfortable there too, It's a family business and the place is pretty much run by women. Thank you Hoss, Sara, and Kim! See you next time.